Terms and Conditions

1. Acceptance of Terms

By accessing or using VegaMailer, you agree to these Terms and Conditions. If you use VegaMailer on behalf of a company or organization, you represent that you have authority to accept these Terms on its behalf.

2. Use of the Service

You may use VegaMailer only for lawful email marketing, customer communication, and related business purposes. You are responsible for your account activity, campaign content, subscriber lists, and sending configuration.

3. Email Compliance

• Only email people you have permission to contact.
• Honor unsubscribe, suppression, and opt-out requests promptly.
• Do not send spam, deceptive content, malware, phishing, or illegal material.
• Follow applicable email laws and provider requirements.
• Include accurate sender identity and required email disclosures when applicable.
• Do not use purchased, harvested, scraped, or otherwise unauthorized contact lists.

4. Account and Security

You are responsible for keeping your login credentials, API keys, sender credentials, and connected provider accounts secure. Notify us if you believe your account has been compromised.

5. Content and Data

You retain ownership of your campaign content and subscriber data. You grant VegaMailer permission to process that data as needed to provide the service, including sending, tracking, reporting, and support.

6. Prohibited Use

• Sending spam, phishing, scams, malware, or misleading content.
• Violating privacy, anti-spam, intellectual property, or consumer protection laws.
• Attempting to bypass rate limits, security controls, or provider rules.
• Uploading contacts without proper permission or lawful basis.
• Interfering with VegaMailer infrastructure or other users.

7. Sending and Sender Providers

VegaMailer may allow you to send email through VegaMailer or connect third-party sending providers such as SMTP, Amazon SES, Resend, or Mailjet. You are responsible for complying with applicable email laws, VegaMailer delivery rules, each provider's rules, maintaining valid sender credentials where required, and monitoring deliverability and usage.

8. Billing and Plans

Paid features, usage limits, renewal terms, and billing details may depend on the plan selected in your account. You are responsible for charges associated with your selected plan and usage.

9. Suspension and Termination

We may suspend or terminate access if we believe an account has violated these Terms, created security risk, harmed deliverability, abused the service, or failed to pay required fees. You may stop using VegaMailer at any time.

10. Service Changes

VegaMailer may update, improve, suspend, or discontinue parts of the service when needed for security, reliability, compliance, or product development.

11. Intellectual Property

VegaMailer, including its design, branding, software, interfaces, and related materials, is owned by VegaMailer or its licensors. You may not copy, resell, reverse engineer, or misuse the service except as permitted by these Terms.

12. Disclaimer

VegaMailer is provided on an as-available basis. We work to provide a reliable service, but we do not guarantee uninterrupted operation, perfect deliverability, or error-free performance.

13. Limitation of Liability

To the maximum extent permitted by law, VegaMailer will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, lost data, or business interruption.

14. Changes to Terms

We may update these Terms from time to time. Continued use of VegaMailer after changes become effective means you accept the updated Terms.

15. Contact

For support questions or questions about these Terms, contact support@vegamailer.com.