VegaMailer
Legal
This Privacy Policy explains how VegaMailer handles information when you use our website, app, campaign tools, contact features, and analytics. Last updated: August 21, 2026.
VegaMailer may collect information you provide directly, including your name, email address, account details, company information, billing-related information, support messages, built-in delivery settings, sender settings, and campaign content. We may also process subscriber lists, contact records, segmentation details, suppression lists, unsubscribe records, templates, uploaded files, and campaign metadata that you add to the service.
When you use the VegaMailer website, we may collect technical and usage information such as IP address, browser type, device information, pages viewed, and diagnostic data needed to operate and secure the site. We use Google Analytics for this website measurement. VegaMailer does not wrap links or record recipient click activity inside the emails you send through the product.
Subscriber lists and campaign content belong to the account owner. VegaMailer processes that information to provide the service, including campaign sending, unsubscribe handling, suppression lists, and delivery reporting. We do not rewrite your links or run click tracking on recipient activity.
We may use cookies or similar technologies to keep users signed in, remember preferences, secure sessions, measure website traffic with Google Analytics, and improve the product experience. You can control cookies through your browser settings, but some features may not work correctly without required cookies.
We may use trusted service providers for hosting, authentication, analytics, payments, email delivery, storage, and operational support. We do not sell subscriber lists.
If you send through VegaMailer or connect SMTP, Amazon SES, Resend, Mailjet, or another sending provider, relevant campaign and sender information may be processed by us or that provider to deliver email, record delivery events, or enforce delivery policies.
We use reasonable technical and organizational measures designed to protect account data. No online service can guarantee perfect security, so users should keep credentials and sending keys secure.
We retain information for as long as needed to provide the service, comply with legal obligations, resolve disputes, maintain security, prevent abuse, and support legitimate business operations. Account owners may delete or update certain data from the app.
Depending on your location, you may have certain rights regarding your personal information. You may update account information, manage contacts, remove subscribers, or contact us with privacy questions. Specific rights available to you may include:
To exercise any of these rights, contact us at support@vegamailer.com. We will respond within the timeframe required by applicable law, typically 30 days. We may need to verify your identity before processing certain requests.
If you are located in the European Economic Area, the United Kingdom, or another jurisdiction with similar requirements, VegaMailer processes your personal data only where a lawful basis exists. The lawful bases we rely on include:
You have the right to lodge a complaint with your local data protection supervisory authority if you believe we have not handled your personal data lawfully.
VegaMailer may transfer personal data to countries outside your country of residence, including the United States and other countries where our service providers operate. When we transfer personal data from the European Economic Area, the United Kingdom, or Switzerland to countries that are not recognized as providing an adequate level of data protection, we rely on appropriate safeguards, which may include Standard Contractual Clauses approved by the European Commission, the UK International Data Transfer Agreement, or other recognized transfer mechanisms.
By using VegaMailer, you acknowledge that your information may be transferred to and processed in countries outside your country of residence, subject to the safeguards described in this Policy.
If you are a California resident, you have the following rights under the California Consumer Privacy Act (CCPA) as amended by the California Privacy Rights Act (CPRA):
To submit a verifiable consumer request, contact us at support@vegamailer.com. You may designate an authorized agent to make requests on your behalf by providing written authorization.
We may send you service-related communications such as account notices, security alerts, billing confirmations, and product updates. These messages are part of the service and are not subject to marketing opt-out. If we send optional marketing or promotional communications, we will include an unsubscribe link and honor opt-out requests promptly.
To stop receiving optional marketing messages, use the unsubscribe link in any such email or contact us at support@vegamailer.com.
We use trusted third-party service providers to help operate VegaMailer. These providers may process personal data on our behalf as data processors and are contractually required to protect personal data, use it only as instructed, and comply with applicable privacy laws. Categories of sub-processors we may use include:
We do not sell personal information to third parties, and we do not share it with third parties for their own marketing purposes.
In the event of a data breach that is likely to result in a risk to the rights and freedoms of affected individuals, VegaMailer will take prompt action to contain and investigate the incident. Where required by applicable law, we will notify affected users and relevant supervisory authorities within the timeframes required by those laws. Notifications will include the nature of the breach, the categories of data involved, the likely consequences, and the measures taken or proposed to address the breach.
If you believe your account has been compromised or you have identified a security vulnerability, contact us immediately at support@vegamailer.com.
Some browsers include a "Do Not Track" feature that signals to websites that you do not want your online activities tracked. Our website does not currently respond to Do Not Track browser signals, as there is no standardized industry interpretation of how to respond to such signals. We continue to monitor developments in this area.
VegaMailer is not intended for children under the age of 16 (or the minimum age required by applicable law in your jurisdiction). We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete that information promptly. If you believe a child has provided us with personal information, please contact us at support@vegamailer.com.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Last updated" date at the top of this page and, where appropriate, notify users through the website, app, or email. We encourage you to review this Policy periodically. Your continued use of VegaMailer after the effective date of any changes constitutes your acceptance of the updated Policy.
For privacy questions, data subject rights requests, or to raise a concern about how we handle your personal information, please contact us:
We aim to acknowledge privacy requests within 3 business days and to resolve them within the period required by applicable law (typically 30 days, with an extension of up to a further 30 days for complex requests). If you are not satisfied with our response, you have the right to lodge a complaint with your local data protection supervisory authority.